When you contact us or use our services, we collect information you provide directly. This includes your name, phone number, email address, service address, and details about your termite issue or property.

We also collect information automatically when you visit our website, such as your IP address, browser type, pages viewed, and referring website. This helps us understand how visitors use our site.

We use your information to respond to your inquiries, schedule inspections, provide termite control services, and follow up on work we've done. We also use it to send appointment reminders and service updates.

With your consent, we may send you promotional offers or newsletters. You can opt out at any time. We do not sell your personal information to third parties.

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work properly.

We use third-party analytics tools, such as Google Analytics, to help us understand how visitors interact with our website. These tools may collect information about your use of our site and other websites over time.

We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies, and we encourage you to review them.

We do not sell, rent, or trade your personal information. We may share it with trusted service providers who help us operate our business, such as scheduling software or payment processors, but only to the extent needed to perform their services.

We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.

We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing and request a copy of your data.

To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.